Shipping policy
1. Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays).
Once shipped, you will receive a tracking number via email.
2. Estimated Delivery Time
United States Warehouse (Commerce, CA): Standard delivery: 5–7 business days
Delivery times may vary slightly during peak seasons or due to carrier delays.
3. Shipping Fee
For United States: Free shipping on orders over $60; Orders under $60, standard shipping rates apply at checkout
4. Currently Supported Shipping Countries
North America:Â USA (excluding Alaska, Hawaii, Puerto Rico, Guam, U.S. Virgin Islands, American Samoa, and Northern Mariana Islands)
*At this time, we are unable to ship to addresses outside of the above regions. We hope to expand our shipping coverage in the future and appreciate your understanding.
5. Do I Need to Pay Customs or Import Charges for My Order?
The Metz online store covers all customs, duties and taxes for all customers. No additional fees will be surcharged after order placement. Price displayed at checkout is final.
6. Warehouse Addresses
United States Warehouse: 5650 Grace Pl, Commerce, CA 90022, United States.